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Jack's Magic Enzyme Super Pacs -
Star Series Starter Kit -
Complete Set of 2 Starjets -
Solar Cover Reel for Above Ground Pool -
Metal Remover - 1 L -
Onyx Pool Metal Remover -
Skimtech 500 Skimmer for Above Ground Pool -
Resin Pool Ladder for Deck -
Jack's Magic Power Blue Scale Off -
Stain Away Remover - 2 Kg -
Double Hooks for Pool Accessories -
Mesh Winter Cover for Inround Pool -
Mesh Winter Cover for Round Above Ground Pool -
Starglow Controller -
Pirate Chest -
Clean and Perfect - 710 ml -
Onyx Klarity -
Starfall Platine Series Pool Waterfall -
Starfall Diamond Series Pool Waterfall -
Ultraqua Liquid chlorine 12% - 3.6 L -
HTH Extra Super Shock Chlorine Granules -
Chlorine HTH in Tablets -
70% HTH Granular Super -
SaniClear 20 Replacement Cell
What are the criteria for free shipping?
Free shipping is available on orders of $99 or more for products marked as “Eligible for free shipping.” Ensure your basket reaches this amount to benefit from this offer. In some cases, the offer does not apply automatically, so you should confirm that you meet the conditions before placing your order. After placing your order, contact our customer service department to arrange free delivery if necessary.
What are the shipping times?
Shipping times typically range from 5 to 10 business days for most items. Items shipped via FedEx usually arrive within 2 to 3 business days. For bulky items and deliveries to more remote regions, lead times may exceed 10 working days. Please, contact the carrier or our customer service department for more information.
What is the return and refund policy for promotional or sale products?
Promotional and sale items are generally non-refundable and non-exchangeable unless they have a manufacturing defect covered by warranty.
How long do I have to return an item?
You have 10 days from receipt of your item to initiate a return, provided that the product is unused and in its original packaging.
How do I know if a product is in stock?
Product availability is indicated directly on the product page of our website when you add an item to your shopping cart. If the “add-to-cart” option is not visible, the item you wish to purchase is unfortunately not available. Please contact us to find out when it will be available.
