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Privacy policy

Personal Information Protection Policy - Last revision on January 21, 2013.

LE CLUB PISCINE PLUS QUÉBEC C.P.P.Q. INC. (“Club Piscine Super Fitness”) protects the personal information of consumers who use its transactional platform made available by Club Piscine Super Fitness Users, including the website accessible at and any current or future downloadable electronic application published by Club Piscine Super Fitness (the “Platform”).

In this Policy, the terms “User”, “Person” or “you” refer to you as a consumer using the Platform.

Club Piscine Super Fitness has adopted this Personal Information Protection Policy (the “Policy”) and encourages you to carefully read it. The User expressly consents to the collection, use, communication and retention by Club Piscine Super Fitness of its personal information and all other information disclosed by it to Club Piscine Super Fitness (and which it may disclose in the future) pursuant to the terms of this Policy.


The knowledge and consent of the User are required for the collection, use, or disclosure of personal information, except where inappropriate. (For example, legal, medical, or security reasons may make it impossible or impractical to seek consent.)

Club Piscine Super Fitness will not, as a condition of the supply of a product or service, require a User to consent to the collection, use, or disclosure of information beyond that required to fulfil the specified purposes.

Individuals can give consent in many ways. For example, an online application form may be used to seek consent, collect information and inform the User of the use that will be made of the information. By completing and sending the form, the User is giving consent to the collection, use and communication of its personal information for the specified purposes.

A User may withdraw consent at any time, subject to legal or contractual restrictions, as the case may be, and reasonable notice. Club Piscine Super Fitness will inform the User of the implications of such withdrawal.


The collection of personal information will be limited to that which is necessary for the specified purposes. By providing personal information to Club Piscine Super Fitness, the User understands and agrees that:


Personal information will not be used or disclosed for purposes other than for the specified purposes, except with the consent of the User or as required by law.

Retention, use and non-communication of information

Club Piscine Super Fitness will take the security measures necessary to ensure the protection of the personal information collected, used, communicated, kept or destroyed and that are reasonable given the sensitivity of the information, the purposes for which it is to be used, the quantity and distribution of the information and the medium on which it is stored.

Club Piscine Super Fitness will not communicate to a third party the personal information contained in any User account, or use it for purposes not relevant to the specified purposes, unless the User consents thereto or such communication or use is provided for by law.

Club Piscine Super Fitness, if it communicates personal information outside Québec or entrusts a person outside Québec with the task of holding, using or communicating personal information on his behalf will first take all reasonable steps to ensure that the information will not be used for purposes not relevant to the specified purpose or the collect or communicated to third parties without the consent of the User, unless otherwise permitted by law.


Each User consents to the communication of its personal information to Club Piscine Super Fitness, any of Club Piscine Super Fitness’ affiliates and to any Franchisee from which the User requested products or services.

Club Piscine Super Fitness’ authorized employees, mandataries or agents or any party to a contract for work or services may have access to personal information without the consent of the User if the information is needed for the performance of their duties or the carrying out of their mandates or contracts.

Club Piscine Super Fitness may, without the consent of the concerned Users, use, for its own commercial or philanthropic prospection purposes, a nominative list of its clients or employees, in which case Club Piscine Super Fitness shall grant the concerned Users a valid opportunity to refuse that the information concerning them be used for such purposes.

If Club Piscine Super Fitness, on the basis of a nominative list, engages in commercial or philanthropic prospection, it will identify itself and inform the User to whom it is addressing itself of the latter's right to have the personal information concerning him deleted from the list that it holds. For that purpose, Club Piscine Super Fitness will provide the User with a geographical or technological address, depending on the means of communication used, where a request to have personal information deleted from the nominative list may be sent.

A User who wishes to have any of his personal information deleted from a nominative list may do so at any time by making a request to Club Piscine Super Fitness.


Any User may access the personal information which Club Piscine Super Fitness has retained regarding him.


Club Piscine Super Fitness will, at the request of a User who has a User account, confirm the existence of the account and communicate to the User any personal information concerning him.

No request for access or rectification may be considered unless it is made in writing by a User who proves that he is the User concerned or the representative, heir or successor of that User, the liquidator of the succession, or the person having parental authority if the User is a minor. This section does not limit the communication of personal information to a User or the rectification of that information as a result of a service to be provided to the User.

Club Piscine Super Fitness, when dealing with a request for access or rectification of personal information by a User, will respond to that request with diligence after receipt of the request.


Upon request, Club Piscine Super Fitness will inform a User whether or not Club Piscine Super Fitness holds personal information about the User and may indicate the source of this information. Club Piscine Super Fitness will allow the User access to this information. In addition, Club Piscine Super Fitness will provide an account of the use that has been made or is being made of this information and an account of the third parties to which it has been disclosed.

A User may be required to provide sufficient information to permit Club Piscine Super Fitness to provide an account of the existence, use, and disclosure of personal information. The information provided will only be used for this purpose.


Club Piscine Super Fitness has put procedures in place to receive and respond to complaints or inquiries about their policies and practices relating to the handling of personal information.

Any User may address a complaint concerning compliance with this Policy to the designated individual or individuals accountable for Club Piscine Super Fitness’s compliance.

Club Piscine Super Fitness will investigate all complaints. If a complaint is found to be justified, Club Piscine Super Fitness will take appropriate measures, including, if necessary, amending its policies and practices.

All complaints or request regarding the protection of personal information shall be sent by e-mail to [email protected]

Notwithstanding anything to the contrary in this Policy, Club Piscine Super Fitness’s sole duty towards any User whose personal information is retained by Club Piscine Super Fitness in the event of any present or future non-compliance of Club Piscine Super Fitness with this Policy is limited to providing access to, correcting or deleting the concerned personal information.