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Shipping and Delivery

In-store shopping

Have you made a purchase in-store and would like to have it delivered? 

Our stores offer delivery of oversized items purchased in-store. Delivery charges vary according to the items selected and the delivery address. For further details, please contact your store directly.

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Online shopping

We offer delivery on all products available online to most areas of Quebec and the greater Ottawa area. Items marked “Eligible for free delivery” can be shipped anywhere in Canada. 

When you finalize your order, delivery options, rates and delivery times will be automatically calculated according to the items in your basket and your delivery address.

Shipping costs

Regular items

Get free shipping on all purchases of $99 or more (before taxes, after discounts and promotions) on products marked “Eligible for free shipping”.

For orders under $99, shipping charges will be calculated at checkout based on the items in your shopping cart. 

To identify items eligible for free delivery, look for these two symbols. You'll find them on the results pages and on the product description pages:


Oversized items

Oversize items are delivered by our white-glove service. A delivery charge of $99 or $149 (depending on destination) will be applied to your basket when you finalize your order.

Delivery times

Your order will be shipped between 2 and 10 days depending on its processing and the delivery address. Please note that additional delays may apply for deliveries to remote areas.

Details of delivery times:

Oversized delivery

Oversized items are delivered by a white-glove service. Fitness items will be dropped off at the first dry location, while other oversized items will be delivered to the doorstep. 

You are responsible for clearing and making accessible the desired delivery location. Otherwise, delivery may be cancelled. The delivery company will contact you within 48 hours of purchase to arrange a delivery date. 

After delivery, the delivery company will take photos of the items to ensure that they are in good condition.